Product Warranty

FLIR warrants that the Goods will conform to published specifications and be free from defects in material for 365 days from the date of delivery. FLIR warrants repairs and spare or replacement parts manufactured by FLIR for 180 days from the date of delivery or through the expiration of the initial 365 day warranty period, if applicable, whichever is longer. Buyer shall report any claimed defect in writing to FLIR immediately upon discovery and in any event, within the warranty period. FLIR, at its sole option, will repair the Goods or furnish replacement equipment, or parts thereof, at the appropriate FLIR service centre nearest to Buyer. This warranty does not * After product registration on extend to installation of the Goods provided by third parties, and is void if the Goods have been repaired, alterer or modified in any manner by persons other than FLIR or FLIR’s designee without FLIR’s prior written approval.

No Goods furnished by FLIR shall be deemed to be defective by reason of normal wear and tear, or Buyer’s failure to properly store, install, operate or maintain the Goods in accordance with good industry practices or specific recommendations or instructions of FLIR. The repair or replacement of the Goods by FLIR under this Section shall constitute FLIR’s sole obligation and Buyer’s sole and exclusive remedy for all claims of defects. If that remedy is adjudicated to be insufficient, FLIR shall refund Buyer’s paid purchase price and have no other liability to Buyer under the Contract. All warranty repairs must be performed at an authorized FLIR service centre using recommended replacement spare parts. Under this limited warranty, the Buyer is responsible for obtaining FLIR’s advance authorization to return Goods and for the cost of shipping and any other charges incurred in sending the Goods to the authorized service centre specified by FLIR. If FLIR determines that the subject problem with the Goods is within this warranty coverage, FLIR will pay for the return of the Goods to the Buyer. If FLIR determines that the problem with the returned Goods is not covered by this warranty, Buyer shall reimburse FLIR for time and materials at FLIR’s standard commercial rates and Buyer shall pay the cost of returning the Goods to Buyer. The turnaround time on repairs will usually be five working days or less. However, FLIR accepts no added liability for additional days required for repair.

product warranty

*After product registration on